xk66 Privacy Policy
Your personal information is completely safe with us — learn how xk66 collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to users ("you", "your") of the xk66 platform ("we", "us"). By visiting or using the xk66.lat website, you are considered to have agreed to this Policy. We treat your privacy with the highest importance and keep your information secure using SSL encryption and internationally recognised security technology.
Table of Contents
- 01 Types of Information Collected
- 02 How Information Is Collected
- 03 Purpose of Using Information
- 04 Sharing Information with Third Parties
- 05 Cookies and Tracking Technology
- 06 Data Storage and Security
- 07 Your Rights
- 08 Protection of Minors
- 09 Account Verification (KYC)
- 10 Policy Changes
- 11 Payment and Financial Information
- 12 Contact
What Types of Information We Collect
During account registration, login, and use of services on the xk66 platform, we may collect the following types of information:
A. Personal Identification Information
- Full name and date of birth
- Email address and contact details
- National ID or passport number (for identity verification)
- Current address and country
B. Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction reference numbers
C. Technical Information
- IP address and browser version
- Device type and operating system
- Time spent on the platform and pages visited
- Login date, time, and location
D. Gaming Activity Information
- Betting history and gaming preferences
- Bonus and promotion usage records
- Session duration and activity type
How Information Is Collected
xk66 collects your information through various methods:
- Direct Registration: Information you provide during account creation and profile updates is collected directly.
- Transaction Processing: Financial information received from the payment gateway during deposits and withdrawals is stored automatically.
- Automated Technology: Information about your browsing experience is collected through cookies, web beacons, and log files.
- Customer Support: Information provided during live chat or email contact is stored.
- Third-Party Verification: Information received from external service providers during the identity verification process.
Why We Use Your Information
Collected information is used only for the following legitimate purposes:
A. Account Management and Service Delivery
Your information is used to create, verify, and manage your xk66 account; to complete deposit and withdrawal processes; to keep gaming services running without interruption; and to provide technical support.
B. Security and Fraud Prevention
Your information is processed to detect suspicious activity, ensure account security, and comply with anti-money laundering (AML) and counter-terrorism financing (CFT) policies.
C. Personalised Experience and Marketing
Your information may be used to send relevant promotions, bonus offers, and recommendations based on your preferences. You may request to stop receiving promotional communications at any time.
D. Legal Compliance
Necessary information is processed and stored to comply with applicable laws, regulations, and regulatory directives, and to handle legal claims.
Sharing Information with Third Parties
xk66 does not sell or rent your personal information to any third party. However, information may be shared with specific partners in the following limited circumstances:
A. Payment Processors
Financial information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. These partners operate under their own privacy policies.
B. Identity Verification Services
We work with trusted third-party verification agencies to complete the KYC process. These agencies use your information solely for the purpose of identity verification.
C. Technology and Infrastructure Partners
Limited information may be shared with companies providing server hosting, database management, and cybersecurity services as needed for technical operations.
D. Legal Authorities
Information may be provided to authorities in accordance with applicable law in the case of court orders, legal obligations, or government investigations.
When sharing information with third parties, a policy of sharing only the minimum necessary information is always followed, and signing a confidentiality agreement with them is mandatory.
Cookies and Tracking Technology
The xk66 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions, ensure security, and support the core functionality of the platform. They cannot be disabled.
- Functionality Cookies: Used to remember your language preferences, display settings, and previous activity.
- Analytics Cookies: Help analyse website traffic and improve service quality. This information is processed in aggregate and is not used to identify individuals.
You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Data Storage and Security Measures
xk66 follows industry-standard security technology and procedures to keep your personal information secure:
Technical Security
- 256-bit SSL encryption technology is used for all data transfers.
- AES-256 encryption technology is applied to stored data.
- Servers are protected through firewalls, intrusion detection systems, and regular security audits.
- Two-factor authentication (2FA) is available.
Data Retention Period
All information is stored while the account is active. Even after an account is closed, necessary information may be retained for a specified period to meet legal obligations and resolve disputes. After that, data is securely deleted or anonymised.
Response to Data Breaches
If a data breach occurs, we will investigate promptly and notify affected users where applicable. Measures to mitigate harm will be taken according to the severity of the incident.
Your Rights
As a user of xk66, you have the following rights over your own information:
A. Access to Information
You may request a copy of the information we hold about you at any time. This request must be sent in writing to our support team.
B. Correction of Information
If your profile contains incorrect or outdated information, you may request a correction. Information can be updated directly from account settings or by contacting us.
C. Request for Deletion of Information
You may request that your personal information be deleted. However, some information may not be possible to delete until legal obligations are met, ongoing disputes are resolved, or outstanding account matters are settled.
D. Objection to and Restriction of Processing
You may object to the processing of your information for specific purposes (such as marketing communications). In such cases, we are committed to honouring your request to the extent possible.
E. Data Portability
You may request to receive your data in a structured, readable format.
To exercise any of the rights listed above, contact our support team via 24/7 live chat or by email at [email protected].
Protection of Minors
The xk66 platform is operated exclusively for those aged 21 and above. We do not intentionally collect any personal information from individuals under the age of 21.
An age verification process is carried out at the time of registration. If an account holder is identified as a minor, that account will be immediately closed and all related information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.
Account Verification (KYC)
xk66 follows a Know Your Customer (KYC) process to ensure secure transactions and prevent money laundering. As part of this process, you may be required to submit the following documents:
- National ID (NID) or passport photo
- A recent selfie with photo
- Proof of address document (utility bill or bank statement)
Withdrawals above a certain amount may be restricted until KYC verification is complete. KYC information is used solely for identity verification and fraud prevention purposes, and is stored with the highest level of security.
Privacy Policy Changes
xk66 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:
- A notice will be displayed on the website.
- Details of the changes will be sent to your registered email address.
- At your next login, you may be asked to consent to the policy changes.
If you continue using the platform after the changes take effect, you will be considered to have agreed to the new policy. The date of any changes to the policy will be noted at the top of this page under the "Last Updated" section.
Special Protection for Payment and Financial Information
The highest level of protection for your financial information is ensured when processing financial transactions through bKash, Nagad, Rocket and Upay.
Protective Measures
- Mobile banking PINs or passwords are never stored.
- Every transaction is processed through encrypted channels.
- All transactions, including a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000, are logged and stored securely.
- Unusual transactions are automatically detected and flagged for review.
- Additional identity verification may apply for withdrawal approval.
Withdrawals are usually processed within 10–45 minutes. During this time, the security and authenticity of the transaction are verified.
Contact and Complaint Resolution
If you have any questions, concerns or complaints regarding this privacy policy, please contact us through the following:
Live Chat Support: Instant assistance in Bengali, 24 hours a day, 7 days a week
Email: [email protected]
Every privacy-related request is processed as quickly as possible after receipt.
If you believe your privacy rights have been violated and have not been able to resolve the matter by contacting us, you have the right to file a complaint with the relevant legal authority.
By using xk66's services, you confirm that you have fully read and accepted this privacy policy. For more information, please visit our Terms and Conditions and Responsible Gaming pages.